Jim Iyoob
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Leadership

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Understanding Online Consumer Behavior Is Essential to a Successful Business

December 26, 2017

Among the myriad of essential business processes, fully comprehending consumer behavior can be uniquely challenging. While things like budgeting and keeping track of inventory can

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Redefining Shopping Cart Abandonment In Face Of New Challenges

November 6, 2017

Abandoned shopping cart rates are a crucial metric for retailers who are concerned about increasing online conversion. Thousands of dollars are invested by businesses to

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Today's Shoppers Expect Great Customer Service No Matter Where They Shop

October 31, 2017

With a brick and mortar store, you have a team full of customer service specialists available to help your customers at any moment. For catalog

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Top Reasons You Haven't Added Live Chat to Your Website

October 17, 2017

Businesses and educational institutions alike have taken to the internet to build their presence and drive customers to their doors, all in an effort to

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How to Recognize Extraordinary Achievements From Your Employees?

August 22, 2017

Etech is not only dedicated to staffing call centers scattered around the world, we also make sure we do our part to value our people

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