Jim Iyoob
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  • Jim Iyoob: Become an Effective Leader Through Compassion Accountability

    Jim Iyoob: Become an Effective Leader Through Compassion Accountability

    Jim Iyoob: Become an Effective Leader Through Compassion Accountability.





    Leading From The Front Podcast.
  • Join Jim Iyoob at Contact Center Virtual Summit

    Join Jim Iyoob at Contact Center Virtual Summit

    Join Jim Iyoob at Contact Center Virtual Summit
  • Join Jim Iyoob at Contact Center Virtual Summit | Part 1

    Join Jim Iyoob at Contact Center Virtual Summit | Part 1

    Join Jim Iyoob at Contact Center Virtual Summit
  • Contact Center Quality is NOT a Score Stop Using Check-boxes: Jim Iyoob

    Contact Center Quality is NOT a Score Stop Using Check-boxes: Jim Iyoob

    Contact Center Quality is NOT a Score Stop Using Check-boxes: Jim Iyoob
  • Amazing Business Radio: Jim Iyoob - Shep Hyken

    Amazing Business Radio: Jim Iyoob - Shep Hyken

    Amazing Business Radio: Jim Iyoob discusses the balance between AI and human interaction and how to deliver a convenient and effortless customer experience.
  • Workshop by Etech's CCO Jim Iyoob at CCW Austin 2019

    Workshop by Etech's CCO Jim Iyoob at CCW Austin 2019

    Workshop by Etech’s CCO Jim Iyoob at CCW Austin 2019
  • Customer Contact Week June 2017

    Customer Contact Week June 2017

    Etech's Jim Iyoob & Kaylene Eckels will share their views about "#AI & Predictive #Analytics for Personalized #CX" at #CallCenterWeek this June 27 in Vegas. #CustomerContactWeek
  • Etech Global Services wins Stevie® Award   Business Intelligence Solution Category   2018

    Etech Global Services wins Stevie® Award Business Intelligence Solution Category 2018

    Etech Global Services wins Stevie® Award | Business Intelligence Solution Category | 2018
  • Etech's Jim Iyoob Speaks about Quality at Contact Center Week

    Etech's Jim Iyoob Speaks about Quality at Contact Center Week

    Quality Monitoring: There are better ways to handle check-boxes that can provide valuable insights to clients - Jim Iyoob at CCW, 2018
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